You can get information about your order through our ticket service provider, Front Gate Tickets. Simply reach out to them at https://contact.frontgatetickets.com/ and include your order info (name, email, order number, etc.)
I have a question about my ticket order, who can I contact?
Other articles in this section
- Upgrades
- Layaway Plan Overview
- Where is the Box Office? And what are the hours?
- I have lost, damaged or tightened my wristband. Can I get a replacement?
- Help - I never received my wristband.
- Ticket Insurance
- Are there any discounts or promo codes for the festival?
- Can I still register my Shaky Knees Tattoo?
- I have a Shaky Knees Tattoo and I registered it in 2019. How do I get my ticket?